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• If the print ribbon is stuck to the card, the Intensity setting might be so
high that printing causes the ribbon to stick to the card. Lower the
Intensity or power setting.
• The card design might be longer than the card size. Change the card
design to be less than or equal to the card size in the long direction (3.37
inches or 85.60 mm).
• Printing might not be positioned properly on the card. Change the “Left/
Right” position of printing (using the driver) so the printing begins and
ends on the card.
If you cannot fix the problem, contact your service provider for assistance.
Related Topics:
"Open the Printer Toolbox" on page 19
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