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5 The printer does not respond when I print
a card or when I click “Resume” on the
Printer Toolbox.
• Make sure the printer is plugged in. See "Power on the printer" on
page 14.
• Make sure the printer is connected to the computer. See "Check
the PC connection" on page 13.
• If the Status Light on the printer is blinking amber (yellow), press
the Ready key.
• Power off the printer and power it on to see if communication
resumes.
• See SP Series Info Central for more detailed communication
troubleshooting information.
6 The printer cover will not close. • Push down firmly on the front edge of the cover to latch it.
• Make sure no extra items are inside the printer.
• Make sure the print ribbon cartridge is installed correctly. See
"Loading print ribbon" on page 7.
• If you installed or bumped the printhead cartridge, make sure
it is installed correctly. See SP Series Info Central.
• Make sure nothing outside the printer prevents the cover from
closing.
What is the problem? Try this:
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