Dell S2810dn

Troubleshooting Guide 303
Banding
Action Yes No
1 Locate the cause of the problem using the Pitch Configuration Chart.
a Launch the Tool Box , and click Chart Print on the Diagnosis tab.
b Click Pitch Configuration Chart .
The Pitch Configuration Chart is printed.
Is the cause of the problem located?
Proceed to the action
corresponding to the
location of the
problem:
• Drum cartridge - 2
• Fusing unit or
Transfer unit - 3
Contact Dell.
2 Replace the drum cartridge.
a Replace the drum cartridge. See "Replacing the Drum Cartridge."
b After you replace the drum cartridge, click Chart Print on the
Diagnosis tab.
c Click Pitch Configuration Chart .
The Pitch Configuration Chart is printed.
Does this solve your problem?
The task is complete. Contact Dell.
3 Replace the fusing unit, the transfer unit, and the retard roller.
a Replace the fusing unit, the transfer unit, and the retard roller. See
"Replacing the Fusing Unit, the Transfer Unit, and the Retard Roller."
b After you replace the fusing unit, Launch the Tool Box .
c Click Chart Print on the Diagnosis tab.
d Click Pitch Configuration Chart .
The Pitch Configuration Chart is printed.
Does this solve your problem?
The task is complete. Contact Dell.