Edwards nEXT400 User Manual

11. Service
Our products, spar
es and accessories are available from our companies in Belgium,
Brazil, China, France, Germany, Israel, Italy, Japan, Korea, Singapore, United Kingdom,
U.S.A and a world-wide network of distributors. The majority of these centres employ
service engineers who have undergone our comprehensive training courses.
Order spare parts and accessories from our nearest company or distributor. When you
order, give:
▪ Model and Item Number of the equipment
▪ Serial number
▪ Item Number and descripon of part.
Our products are supported by a world-wide network of our service centres. Each
service centre oers a wide range of opons that includes: equipment decontaminaon,
service exchange, repair, rebuild and tesng to factory specicaons. Equipment which
has been serviced, repaired or rebuilt is returned with a full warranty.
The local service centres can also give our engineers to support on-site maintenance,
service or repair of equipment. For more informaon about service opons, contact our
nearest service centre or the company.
11.1 Return the equipment or components for service
Before you send your equipment to us for service or for any other reason, you must send
us a completed Declaraon of Contaminaon of Vacuum Equipment and Components –
Form HS2. The HS2 form tells us if any substances found in the equipment are
hazardous, which is important for the safety of our employees and all other people
involved in the service of your equipment. The hazard informaon also lets us select the
correct procedures to service your equipment.
We provide instrucons for compleng the form in the Declaraon of Contaminaon of
Vacuum equipment and Components – Procedure HS1.
If you are returning a vacuum pump, note the following:
▪ If a pump is con
gured to suit the applicaon, make a record of the conguraon
before returning the pump. All replacement pumps will be supplied with default
factory sengs.
▪ Do not return a pump with accessories ed. Remove all accessories and retain
them for future use.
▪ The instrucon in the returns procedure to drain all uids does not apply to the
lubricant in pump oil reservoirs.
Download the latest documents from edwardsvacuum.com/HSForms/, follow the
procedure in HS1, ll in the electronic HS2 form, print it, sign it, and return the signed
copy to us.
NOTICE:
If we do not r
eceive a completed HS2 form, your equipment cannot be serviced.
04/2022 - ©Edwards Limited
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B80000880_G - Service

Edwards nEXT400 Specifications

General

Brand	Edwards
Model	nEXT400
Category	Water Pump
Language	English