Diagnostics and troubleshooting Proline Promass E 300 PROFINET
160 Endress+Hauser
Xxxxxx/…/…/
Xxxxxx
P
P
P
+
+
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Diagnostics 1:
Remedy information:
Failure (F)
Function check (C)
Out of spezification (S)
Maintenance required (M)
C485 Simulation measured vari...
Deactivate Simulation (Service...
Diagnostics 1: C485 Simu...
Remedy information: Deactivate...
Access status tooling: Mainenance
Operation
Setup
Diagnostics
Expert
Function check (C)Status signal:
Device tag:
Device name:
Mass flow:
Volume flow:
Xxxxxxx
12.34
kg/h
12.34
m /h³
Xxxxxxx
1
2
3
A0021799-EN
1 Status area with status signal→ 156
2 Diagnostic information→ 157
3 Remedy information with Service ID
In addition, diagnostic events which have occurred can be shown in the Diagnostics
menu:
• Via parameter → 215
• Via submenu → 215
Diagnostic information
The fault can be identified using the diagnostic information. The short text helps you by
providing information about the fault. In addition, the corresponding symbol for the
diagnostic behavior is displayed in front of the diagnostic information on the local display.
12.5.2 Calling up remedy information
Remedy information is provided for every diagnostic event to ensure that problems can be
rectified quickly:
• On the home page
Remedy information is displayed in a separate field below the diagnostics information.
• In the Diagnostics menu
Remedy information can be called up in the working area of the user interface.
The user is in the Diagnostics menu.
1. Call up the desired parameter.
2. On the right in the working area, mouse over the parameter.
A tool tip with remedy information for the diagnostic event appears.