Troubleshooting
10-27
Support via telephone
Our Customer and Warranty Support teams can be contacted by
calling 0870 163 7766 in the UK or 0044 0870 163 7766 from the
Republic of Ireland. They can provide the following services:
❏
Technical information on installing, configuring and
operating your EPSON products
❏
Arranging for faulty EPSON products to be repaired within
the warranty period
Pre Sales Enquiry Desk
Our Enquiry Desk team can be contacted by calling 0800 220546
in the UK or 1 800 409132 from the Republic of Ireland, by faxing
01442 227271 in the UK or 0044 1442 227271 from the Republic of
Ireland, and via Email at info@epson.co.uk. They can provide the
following information:
❏
Pre sales information and literature on new EPSON products
(also available via our world wide web site at
http://www.epson.co.uk)
❏
Where to purchase genuine EPSON consumables,
accessories, and options
For Australia users
EPSON Australia wishes to provide you with a high level of
customer service. In addition to this user’s guide, we provide the
following sources for obtaining information:
EPSON FAXBACK
EPSON FAXBACK will fax you the latest specifications and
pricing for most EPSON products offered in Australia. There is
also technical information including details of the latest software
and drivers available. Phone (02) 9903 9075 and the system will
guide you through a number of choices before faxing the
information to your fax machine.
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