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Troubleshooting
Internet URL http://www.epson.com.au
Access the EPSON Australia World Wide Web pages. Worth
taking your modem here for the occasional surf! You can get the
same information as offered on the EPSON FAXBACK and the
EPSON Bulletin Board, plus more.
Your dealer
Don’t forget that your dealer can often help identify and resolve
problems. The dealer should always be the first call for advice on
problems. They can often solve problems quickly and easily as
well as give you advice on the next step to take.
EPSON Helpdesk
EPSON Helpdesk is provided as a final backup to make sure that
our clients have access to advice. Operators at the Helpdesk can
aid you in diagnosing hardware and software problems. They can
also advise you on the latest EPSON products and where the
nearest dealer or service agent is located. Many types of queries
are answered here.
The Helpdesk numbers are:
We encourage you to have all the relevant information on hand
when you ring. The more information you prepare, the faster we
can help solve the problem. This information includes the
User’s
Guide
for your EPSON product, type of computer, operating
system, application programs, and any other information you feel
is required.
For India users
Contacts for information, support and services are:
Phone: 1300 361 054
Fax: (02) 9903 9189
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