Epson Stylus CX4300 User Manual

EPSON Stylus CX4300/CX4400/CX5500/CX5600/DX4400/DX4450 Revision A
TROUBLESHOOTING Troubleshooting 38
• Operation
•–
When turning on the power, the
power on sequence is performed
correctly. But, when any printer job
is sent to the SPC, a communication
error is indicated with STM3.
USB Cable
1. Check if the USB Cable is connected between the SPC
and the PC.
1. Connect the USB Cable to the SPC and the
PC.
Main Board Unit
1. Check if an incorrect model name is not stored into the
address of the EEPROM on the Main Board.
1. Use the Adjustment Program to write the
correct value to the EEPROM address.
2. Check if the Panel FFC is connected to the J3 on the
Main Board.
2. Connect the Panel FFC to the J3 on the Main
Board.
Table 3-7. Check point for error before the initial ink charge according to each phenomenon
Occurrence
timing
CR position
Detailed phenomenon
Defective
unit/part name
Check point Remedy
• Power on
•Inside HP
The SPC does not perform the initial ink
charge and an error is indicated with
LEDs and STM3.
Ink Cartridge
1. Check if the Ink Cartridge can be used by installing it to
other SPC.
1. Replace the Ink Cartridge with a brand-new
one.
Main Board
1. Check if an incorrect data is not stored into the address of
the EEPROM on the Main Board.
1. Set the proper destination by using
Adjustment Program.
• Power on
•Anywhere
The SPC does not perform the ink
replacement CL and an error is indicated
with LEDs and STM3.
Ink Cartridge
1. Check if the Ink Cartridge can be used by installing it to
other SPC.
1. Replace the Ink Cartridge with a brand-new
one.
The SPC does not perform the printing
operation and an error is indicated with
LEDs and STM3.
Ink Cartridge
1. Check if the ink is remaining in the Ink Cartridge. 1. Replace the Ink Cartridge with a brand-new
one.
2. Check if the Ink Cartridge can be used by installing it to
other SPC.
2. Replace the Ink Cartridge with a brand-new
one.
Table 3-6. Check point for communication error according to each phenomenon
Occurrence
timing
CR position
Detailed phenomenon
Defective
unit/part name
Check point Remedy
J3
Main Board
Panel FFC

Epson Stylus CX4300 Specifications

General

Technology	Inkjet
Functions	Print, Scan, Copy
Print Resolution (Black)	5760 x 1440 dpi
Print Resolution (Color)	5760 x 1440 dpi
Scanner Type	Flatbed
Scan Resolution	600 x 1200 dpi
Copy Speed (Color)	9 cpm
Connectivity	USB
Operating Systems	Windows, Mac
Printer Type	All-in-One
Paper Sizes	A4, A5, B5, Letter, Legal, Envelopes
Ink Cartridges	4 (Black, Cyan, Magenta, Yellow)