EPSON Stylus CX4300/CX4400/CX5500/CX5600/DX4400/DX4450 Revision A
TROUBLESHOOTING Troubleshooting 40
Table 3-9.  Check point for paper out error according to each phenomenon
Occurrence 
timing
CR position 
Detailed phenomenon
Defective 
unit/part name
Check point Remedy
• Operation
•–
The LD Roller cannot pick up paper 
although the LD Roller attempt to rotate 
correctly.
LD Roller
1. Check if any paper dust is not adhered to the surface of 
the LD Roller.
1. Set a cleaning sheet in the ASF Unit up side 
down. Then holding the top edge, try to load 
the paper from the Printer driver. The micro 
pearl on the LD Roller surface is removed. To 
remove severe smear, staple a cloth 
moistened with alcohol to a post card and 
clean the roller in the same manner.
 *If the problem is not solved, replace the
 LD Roller with new one.
• Operation
•–
The Hopper does not operate during the 
paper loading sequence although the LD 
Roller rotates to load paper from the 
ASF Unit.
Hopper
1. Check if the Hopper operates correctly in the paper 
loading sequence.
1. Reassemble the Compression Spring 2.51 
between the ASF Frame and the Hopper.
LD Roller
Non-adhesive Area
(Use a post card for 
the base sheet)
Staplers
Cloth moistened 
with alcohol
CL Sheet
Adhesive Area
This side down
Compression Spring
2.51
Hopper