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Product Does Not Turn On or Off................................................................................................. 370
Noise After Ink Installation ........................................................................................................... 370
Software Installation Problems .................................................................................................... 370
Solving Network Problems ............................................................................................................... 371
Product Cannot Connect to a Wireless Router or Access Point .................................................. 372
Network Software Cannot Find Product on a Network................................................................. 373
Wireless Network Connection is Unstable on a Mac ................................................................... 374
USB 3.0 Connection is Unstable When Using a USB 2.0 Cable.................................................. 375
Wired Network Connection Becomes Unstable........................................................................... 375
Product Does Not Appear in Mac Printer Window ....................................................................... 376
Cannot Print Over a Network....................................................................................................... 376
Cannot Scan Over a Network ...................................................................................................... 378
Solving Copying Problems ............................................................................................................... 379
Product Cannot Copy .................................................................................................................. 379
Product Makes Noise, But Nothing Copies.................................................................................. 379
Product Makes Noise When It Sits for a While............................................................................. 380
Solving Copy Quality Problems........................................................................................................ 380
Copies Have Incorrect or Faint Colors......................................................................................... 380
Position, Size, or Margins of Copies are Incorrect ....................................................................... 381
Solving Paper Problems................................................................................................................... 381
Paper Feeding Problems............................................................................................................. 382
Originals Do Not Feed From the Automatic Document Feeder.................................................... 383
Paper Jam Problems ................................................................................................................... 384
Paper Ejection Problems ............................................................................................................. 384
Solving Problems Printing from a Computer..................................................................................... 384
Nothing Prints.............................................................................................................................. 385
Product Icon Does Not Appear in Windows Taskbar ................................................................... 386
Printing is Slow ............................................................................................................................ 387
Solving Page Layout and Content Problems.................................................................................... 388
Inverted Image............................................................................................................................. 389
Too Many Copies Print ................................................................................................................ 389
Blank Pages Print ........................................................................................................................ 389
Incorrect Margins on Printout....................................................................................................... 390
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