Faxes Are Sent at the Wrong Size
❏ When sending a fax using the scanner glass, place the original correctly aligning its corner with the origin mark.
Select your original size on the control panel.
❏ Clean the scanner glass and the document cover. If there is dust or stains on the glass, the scanning area may
extend to include the dust or stains, resulting in the wrong scanning position or small images.
Related Information
& “Fax Settings” on page 141
& “Placing Originals” on page 48
& “Cleaning the Scanner Glass” on page 167
Received Fax Quality Is Poor
❏ Enable the ECM setting on the control panel.
❏ Contact the sender and ask them to send using a higher quality mode.
❏ Reprint the received fax. Select Fax >
> Reprint Faxes to reprint the fax.
Related Information
& “Basic Settings” on page 146
Received Faxes Are Not Printed
❏ If an error has occurred on the printer, such as a paper jam, the printer cannot print received faxes. Check the
printer.
❏ If the printer has been set to save received faxes in the inbox, the received faxes are not automatically printed.
Check the Receive Settings.
Related Information
& “Checking the Printer Status” on page 183
& “Removing Jammed Paper” on page 185
& “Saving Received Faxes in the Inbox” on page 131
Pages are Blank or only a Small Amount of Text is Printed on the
Second Page in Received Faxes
You can print on one page by using the Delete Print Data Aer Split feature in Split Page Settings.
Select Delete Top or Delete Bottom in Delete Print Data
Aer
Split, and then adjust
reshold
. Increasing the
threshold increases the amount deleted; a higher threshold gives you a higher possibility of printing on one page.
Related Information
& “Print Settings” on page 144
Solving Problems
>
Problems when Sending and Receiving Faxes
>
Pages are Blank or only a Small Amount of
e
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