Error Code
419
Problem Solving
15
016-511
016-512
[Cause] When using the Image Log Control feature, failed to forward the image log to
the server because the forwarding rule for image logs from the server to the
machine has not been set correctly.
[Remedy] Confirm the forwarding rule for image logs from the server to the machine.
016-513
[Cause] An error occurred in connecting to the SMTP server.
[Remedy] The SMTP server or network may be overloaded. Wait for a while, and then
execute the operation again.
016-514
[Cause] An error occurred during processing of an XPS document.
[Remedy] If an error occurred while printing from a driver which supports XPS, print
from the application using another print driver (PCL, etc.).
If an error occurred while direct printing an XPS document (such as
ContentsBridge Utility, E-mail, and Media Print - Text), print using the print
driver (PCL, etc.) from XPS Document Viewer.
016-515
[Cause] There was insufficient memory during processing of an XPS document.
[Remedy] Take one of the following measures:
z
Set [Image Quality] to [Standard]
z
Increase the amount of memory
z
Print using the print driver (PCL, etc.) from XPS Document Viewer.
For more information on [Image Options], refer to the help of the print driver.
016-516
[Cause] The Print Ticket included in the XPS document includes an invalid description
or a print setting not supported by the machine.
[Remedy] Check whether there is a problem with the method of using the application
that sent the print job, or with the content of the print instruction.
If your application usage and print instruction are correct, check with the
application manufacturer that sent the print job for operations of the
application, not with Fuji Xerox.
If the error still is not resolved, contact our Customer Support Center.
016-517
[Cause] There is an error in the content described in the PostScript file.
[Remedy] Print with the PostScript driver. Furthermore, modify ProcessColorModel
described in the PostScript file so that the color mode does not change.
016-518
[Cause] With the PostScript driver, booklet and WaterMark were specified at the same
time.
[Remedy] With the PostScript driver, specifying a combination of booklet and
WaterMark/UUID is not possible. Cancel one of them.
016-519
[Cause] The number of pages reached the maximum number of pages specified, and
the print job is terminated.
[Remedy] Have your system administrator change the maximum limit of printable
pages.
016-521
[Cause] The IC card reader is disconnected from the machine while scanning the data
with digital signature.
[Remedy] Switch off the machine power and connect the IC card reader, and then
switch on the machine power.
016-522
[Cause] LDAP server SSL authentication error. Unable to acquire an SSL client
certificate.
[Remedy] The LDAP server is requesting an SSL client certificate. Set an SSL client
certificate on the machine.
016-523
[Cause] LDAP server SSL authentication error. The server certificate data is incorrect.
[Remedy] The machine cannot trust the SSL certificate of the LDAP server. Register the
root certificate for the LDAP server's SSL certificate to the machine.
Error Code Cause and Remedy
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
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