15 Problem Solving
430
Problem Solving
15
016-755
[Cause] Attempted to process a print-protected PDF file.
[Remedy] Cancel the print protection using Adobe Reader, and try printing again.
016-756
[Cause] Do not have permission to use the service.
[Remedy] Consult your system administrator.
016-757
[Cause] The passcode is incorrect.
[Remedy] Enter the correct passcode.
016-758
[Cause] The division does not have permission to use the service.
[Remedy] Consult your system administrator.
016-759
[Cause] The number of pages reached the maximum number of pages for this
service.
[Remedy] Consult your system administrator.
016-760
[Cause] An error occurred during PostScript (optional) processing.
[Remedy] Take one of the following measures:
z
Set [Image Quality] to [High Speed].
z
Increase PostScript memory.
For more information on [Image Quality], refer to the help of the print driver. For more
information on memory, refer to "Allocate Memory" (P.169).
016-761
[Cause] An error occurred during image processing.
[Remedy] Set [Image Quality] to [Standard] and execute the operation again. If the error
still is not resolved, set [Print Page Mode] to [On].
016-762
[Cause] The specified printer language is not installed on the machine.
[Remedy] For [USB] in [Print Mode] under [Port Settings], specify correct printer
language.
016-763
[Cause] Unable to connect to the POP server.
[Remedy] Confirm the POP server IP address set on the machine.
016-764
[Cause] Unable to connect to the SMTP server.
[Remedy] Consult the SMTP server administrator.
016-765
[Cause] Unable to send the e-mail because the hard disk on the SMTP server is full.
[Remedy] Consult the SMTP server administrator.
016-766
[Cause] An error occurred on the SMTP server.
[Remedy] Consult the SMTP server administrator.
016-767
[Cause] Unable to send the e-mail because the address is not correct.
[Remedy] Confirm the address, and try sending again.
016-768
[Cause] Unable to connect to the SMTP server because the machine's mail address is
incorrect.
[Remedy] Confirm the machine's mail address.
016-769
[Cause] The SMTP server does not support delivery receipts (DSN).
[Remedy] Send e-mail without setting delivery receipts (DSN).
016-770
[Cause] Direct Fax is restricted.
[Remedy] Consult your system administrator whether Direct Fax is available. If it is
available, contact our Customer Support Center.
016-772
[Cause] The DNS server address is not set.
[Remedy] Set the DNS server address.
016-774
[Cause] Unable to process compression conversion because of insufficient hard disk
space.
[Remedy] Delete unnecessary data from the hard disk to free up disk space.
Error Code Cause and Remedy
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
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