Error Code
439
Problem Solving
15
018-583
[Cause] A hard disk error occurred on the NetWare server.
[Remedy] 1) Check the status of the HDD on the NetWare server.
2) Check whether the NetWare server is accessible by PC.
3) Run DSREPAIR at the server console on the NetWare server.
018-584
[Cause] The followings may be the cause:
z
The communication is disconnected while reading or writing due to some
reason
z
Close process of the file failed due to some reason
[Remedy] 1) Check whether the NetWare server is accessible by PC.
2) Run DSREPAIR at the server console on the NetWare server.
018-585
[Cause] The followings may be the cause:
z
The specified folder or file is in use by another user
z
Made a delete request to the directories or files though some of them are in
use by another user
z
Made a delete request to the directories or files though all of them are in
use by another user
[Remedy] 1) Check whether the NetWare server is accessible by PC.
2) Check the status of use of the other users.
3) Run DSREPAIR at the server console on the NetWare server.
018-586
[Cause] Login to the NetWare server was denied.
[Remedy] Check the followings:
z
The NetWare server is accessible by PC
z
Login user name
z
Login password
z
Volume name
z
Server or tree name
z
Context name
Run DSREPAIR at the server console on the NetWare server.
018-587
[Cause] There are duplicate file names.
[Do Not Save] is set as a handling method when names are duplicated for
scanned files.
[Remedy] Set the process to be executed when file names are duplicate to other than
[Do Not Save].
018-588
[Cause] Detected an incorrect filing policy (when add was selected) after connecting
to the server.
[Remedy] When [Rename New File] is set as the process to be executed when file
names are duplicate, confirm that the file format is not multi-page.
018-589
[Cause] Failed to access the NEXTNAME.DAT file.
[Remedy] When [Rename New File] is set as the process to be executed when file
names are duplicate, check the NEXTNAME.DAT file is correct.
018-590
[Cause] A file or folder of the same name was detected on the server.
[Remedy] Take one of the following measures:
1) Execute the operation again by not accessing the same folder or the same
server from multiple machines.
2) If the error still is not resolved, contact our Customer Support Center.
018-591
[Cause] When the machine was connected to the server and the name of a file or
folder on the server was determined, the suffix of the name of the file or folder
exceeded the limit value.
[Remedy] Change the file name or forwarding destination folder of the scan server. Also
try moving or deleting the files within the forwarding destination folder.
Error Code Cause and Remedy
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
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