Error Code
465
Problem Solving
15
033-310
033-311
033-312
033-313
033-314
033-315
033-316
033-317
033-318
033-319
033-320
033-321
033-322
033-323
033-324
033-325
033-326
033-327
033-328
033-329
033-330
033-331
033-332
033-333
033-334
033-335
033-336
033-338
033-339
[Cause] An error occurred.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and
then switch on the machine power. If the same message is displayed again,
contact our Customer Support Center.
033-500
033-501
[Cause] An error occurred during fax transmission.
[Remedy] Confirm the recipient, and then execute the operation again. If receiving, ask
the sender to send again.
033-502
[Cause] A response is not received for the fax.
[Remedy] Confirm the recipient, and then execute the operation again. Also, confirm the
recipient’s machine (memory is full, machine is being maintained, or other
conditions), and execute the operation again.
033-503
033-504
[Cause] An error occurred during fax transmission.
[Remedy] Execute the operation again.
033-505
[Cause] An error occurred during fax transmission.
[Remedy] Confirm the recipient, and then execute the operation again. If receiving, ask
the sender to send again.
033-506
[Cause] Communication was terminated at the recipient’s machine.
[Remedy] The job may have been canceled at the recipient. If the job was not canceled,
check whether the other machine has a problem, and execute the operation
again.
Error Code Cause and Remedy
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
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