Error Code
475
Problem Solving
15
074-210
[Cause] Tray 4 malfunction
[Remedy] Confirm the paper loading condition for the Tray, and then switch off the
machine power, make sure that the touch screen is blank, and then switch on
the machine power. If the error still is not resolved, contact our Customer
Support Center. You can use a tray other than Tray 4.
074-212
[Cause] Tray 4 malfunction
[Remedy] Contact our Customer Support Center. You can use a tray other than Tray 4.
077-211
077-212
077-214
[Cause] Detected the installation of a tray of a different type than expected.
[Remedy] Contact our Customer Support Center.
077-314
[Cause] An error occurred.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and
then switch on the machine power. If the same message is displayed again,
contact our Customer Support Center.
078-216
[Cause] An error occurred in the High Capacity Feeder.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and
then switch on the machine power. If the error still is not resolved, contact our
Customer Support Center.
078-250
[Cause] An error occurred in Tray 6 (HCF).
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and
then switch on the machine power. If the error still is not resolved, contact our
Customer Support Center.
081-799
[Cause] [Fax Transfer from Address Book] is set to [On], but the fax number of the
forwarding destination is not registered in the Address Book.
[Remedy] Register the fax number of the forwarding destination in the Address Book, or
set [Fax Transfer from Address Book] to [Off].
091-313
[Cause] An error occurred.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and
then switch on the machine power. If the same message is displayed again,
contact our Customer Support Center.
091-314
[Cause] An error occurred in the machine.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and
then switch on the machine power. If the same message is displayed again,
contact our Customer Support Center.
091-407
[Cause] An error occurred in the drum cartridge [R1].
[Remedy] Pull out the drum cartridge [R1], and then insert the cartridge again.
092-315
[Cause] An error occurred.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and
then switch on the machine power. If the same message is displayed again,
contact our Customer Support Center.
092-323
[Cause] An error occurred in the machine.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and
then switch on the machine power. If the same message is displayed again,
contact our Customer Support Center.
093-426
[Cause] An error occurred in the toner cartridge [K] (black).
[Remedy] Pull out the toner cartridge [K] (black), and then insert the cartridge again.
Error Code Cause and Remedy
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
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