Error Code
479
Problem Solving
15
116-388
[Cause] The optional hard disk is not installed.
[Remedy] Install the HDD Extension Kit (optional). Contact our Customer Support
Center.
116-389
[Cause] The Extension System Memory (optional) is not installed.
[Remedy] Install the Extension System Memory (optional). Contact our Customer
Support Center.
116-390
[Cause] An error occurred in the machine.
[Remedy] Follow the message displayed on the touch screen and initialize the memory
of the machine.
116-391
116-392
116-393
116-394
116-395
116-396
116-397
116-399
[Cause] An error occurred in the machine.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and
then switch on the machine power. If the same message is displayed again,
contact our Customer Support Center.
116-702
[Cause] A print job was processed using a substitute font.
[Remedy] Check the print data.
116-703
[Cause] An error occurred during PostScript (optional) processing.
[Remedy] Check the print data.
116-704
[Cause] An error occurred when reading the data on the media.
[Remedy] Check whether the media is inserted correctly.
116-710
[Cause] The correct document size could not be judged because the receive data
exceeded the HP-GL/2 (optional) spool size.
[Remedy] Increase the size assigned to HP-GL/2 auto layout memory.
116-713
[Cause] The job was divided to be printed because of insufficient disk space.
[Remedy] Delete unnecessary data from the hard disk to free up disk space.
116-714
[Cause] An HP-GL/2 (optional) command error occurred.
[Remedy] Check the print data.
116-716
116-717
[Cause] An error occurred when reading the data on the media.
[Remedy] On a computer, confirm the content recorded on the media.
116-720
[Cause] An error occurred during print processing because of insufficient memory.
[Remedy] Stop unnecessary ports or delete unnecessary data to free up disk space.
116-738
[Cause] The size and orientaion of the form specified are not matched with the paper
to be printed.
[Remedy] Match the size and orientaion of the paper with the form specified, and print
again.
116-739
[Cause] The form or logo data cannot be registered because memory for the form and
logo data or memory capacity for the hard disk are insufficient.
[Remedy] Delete unnecessary data, or free up the space for the form memory.
116-740
[Cause] A numerical value operation error occurred because a value exceeding the
value limit of the machine was used in the print data.
[Remedy] Check the print data.
Error Code Cause and Remedy
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
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