15 Problem Solving
480
Problem Solving
15
116-741
[Cause] The form cannot be registered because the number of the form registration
exceeds the maximum number allowed.
[Remedy] Delete unnecessary form. The maximum number allowed is 2048.
116-742
[Cause] The logo data cannot be registered because the number of the logo data
registration exceeds the maximum number allowed.
[Remedy] Delete unnecessary logo data.
116-743
[Cause] The logo data or form cannot be registered because the memory for the form
and logo data are insufficient.
[Remedy] Increase memory.
116-746
[Cause] The form specified is not registered.
[Remedy] Use the form registered, or register the form.
116-747
[Cause] The paper margin value is too large for the HP-GL/2 (optional) active
coordinates area.
[Remedy] Decrease the paper margin value, and then execute the operation again.
116-748
[Cause] There is no plot data in the HP-GL/2 (optional) print data.
[Remedy] Check the print data.
116-749
[Cause] The job was cancelled because the specified font does not exist.
[Remedy] Install the font, or set the print driver to replace the font.
116-750
[Cause] Banner sheet tray malfunction
[Remedy] Restore the tray to normal condition or change the Banner sheet tray.
116-751
[Cause] The process has been canceled because the hard disk is full.
[Remedy] Delete stored data in the hard disk. If the error still is not resolved, split the file
and send the job again.
116-752
[Cause] The descriptions of the PDF or XPS printing job ticket have a problem.
[Remedy] Execute the operation again. If the error still is not resolved, contact our
Customer Support Center.
116-771
116-772
116-773
116-774
116-775
116-776
116-777
116-778
[Cause] The data was automatically modified because it included an invalid
parameter.
[Remedy] The printed image may be incomplete. Confirm with the sender whether the
image has a problem, or ask the sender to send the data again. When using
the Internet Fax Forwarding feature, confirm its condition with the e-mail
recipient.
116-780
[Cause] There is a problem with the document attached to the received e-mail.
[Remedy] Check the attached document.
116-790
[Cause] Probable causes are as follows:
1) If the operator cancelled printing a document that was received using the
Store Fax - Local Folder or Store Internet Fax - Local Folder feature:
The first set of the document is not stapled.
2) For causes other than 1)
No set of the document is stapled.
[Remedy] For 1), manually staple the first set of the document. Or, do not cancel
printing of a document that is received using the Store Fax - Local Folder or
Store Internet Fax - Local Folder feature.
For 2), check whether the staple position has been correctly specified, and try
printing again.
Error Code Cause and Remedy
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
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