Error Code
481
Problem Solving
15
117-311
[Cause] Data Security Kit is not attached correctly.
[Remedy] Insert Data Security Kit into the correct slot.
117-312
[Cause] An error occurred in the machine.
[Remedy] Contact our Customer Support Center.
117-326
[Cause] An error occurred in the machine.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and
then switch on the machine power. If the same message is displayed again,
contact our Customer Support Center.
117-329
[Cause] An error occurred in the machine.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and
then switch on the machine power. If the same message is displayed again,
contact our Customer Support Center.
117-331
117-332
[Cause] An error occurred in the machine.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and
then switch on the machine power. If the same message is displayed again,
contact our Customer Support Center.
118-310
[Cause] An error occurred in the machine.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and
then switch on the machine power. If the same message is displayed again,
contact our Customer Support Center.
121-310
[Cause] An error occurred in the machine.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and
then switch on the machine power. If the same message is displayed again,
contact our Customer Support Center.
121-311
[Cause] An error occurred between the machine and the device connected.
[Remedy] Once IC Card Reader is connected to the machine, the machine
automatically changes the [Smart Card Link Mode] setting to [Type
Password] under [Tools] > [Authentication/Security Settings] >
[Authentication] > [User Details Setup]. Change the setting as required.
121-312
[Cause] An error occurred between the machine and the device connected.
[Remedy] Switch on the machine power without connecting the device for EP system,
and then set [Login Type] to any option other than [Login to Remote
Accounts] under [Tools] > [Authentication/Security Settings] >
[Authentication].
121-313
[Cause] An error occurred between the machine and the device connected.
[Remedy] Switch on the machine power without connecting the device for EP system,
and then set [Login Type] to any option other than [Login to Remote
Accounts] under [Tools] > [Authentication/Security Settings] >
[Authentication].
121-314
121-316
121-317
121-318
121-319
121-320
121-321
121-322
121-323
121-324
[Cause] An error occurred between the machine and the device connected.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and
then switch on the machine power. If the same message is displayed again,
contact our Customer Support Center.
Error Code Cause and Remedy
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
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