4
Clearing Paper Jams From the Front of the Printer...................... 183
Clearing Paper Jams From the Back of the Printer ...................... 184
Clearing Paper Jams From the Center Output Tray ..................... 186
Jam Problems............................................................................... 189
Basic Printer Problems .............................................................................. 190
Display Problems....................................................................................... 191
Printing Problems ...................................................................................... 192
Print Quality Problems............................................................................... 194
The Output Is Too Light ................................................................ 195
Toner Smears or Print Comes Off/Stain on Back Side................. 196
Random Spots/Blurred Images..................................................... 197
The Entire Output Is Blank............................................................ 198
Streaks Appear on the Output ...................................................... 199
Mottle ............................................................................................ 200
Ghosting ....................................................................................... 201
Fog................................................................................................ 202
Bead-Carry-Out (BCO) ................................................................. 203
Auger Mark ................................................................................... 204
Wrinkled/Stained Paper ................................................................ 205
The Top Margin Is Incorrect.......................................................... 206
Protrudent/Bumpy Paper .............................................................. 207
Copy Quality Problems.............................................................................. 208
Scanning Problems ................................................................................... 209
Scan Driver/Printer Utility Problems .......................................................... 210
Other Problems ......................................................................................... 211
Understanding Printer Messages .............................................................. 212
Contacting Service .................................................................................... 216
Getting Help............................................................................................... 217
LCD Panel Messages ................................................................... 218
SimpleMonitor Alerts..................................................................... 219
Obtaining the Product Information ................................................ 220
Non-Genuine Mode ................................................................................... 221
The Operator Panel ...................................................................... 222
The Printer Setting Utility .............................................................. 223
10 Maintenance ............................................................................ 225
Cleaning the Printer................................................................................... 226
Cleaning the Scanner ................................................................... 227
Replacing the Toner Cartridge .................................................................. 229
Overview....................................................................................... 230
Removing the Toner Cartridge ..................................................... 231
Installing a Toner Cartridge .......................................................... 233
Ordering Supplies...................................................................................... 235
Consumables................................................................................ 236
When to Order a Toner Cartridge ................................................. 237
Recycling Supplies ....................................................................... 238