Genmega G1900 - Warranty;Service; Manufacturers Warranty; What Is Not Covered

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Introduction Operator Manual

G1900™

1.8

1.3 WARRANTY/SERVICE

MANUFACTURERS WARRANTY

Genmega, Inc. provides a limited one-year parts warranty

for the G1900™ series

ATM. Genmega guarantees your G1900™ model ATM to be free from defects in

materials and workmanship.

The one-year parts warranty will begin 15 days from the shipping date.

WHAT IS COVERED:

· Cash Dispensing Unit (CDU) and Cash Cassette

· Receipt printer (SHU)

· LCD module

· Magnetic Card Reader (MCR)

· EPP Keypad

· Power Supply

· Mainboard (CE)

· Lock and locking mechanism **LIMITED 90 DAY WARRANTY**

Dial and Electronic locks will be covered by a limited 90-day warranty beginning

15 days from shipping date. Should the lock fail under normal use, Genmega will

replace the lock only. Services required to open the vault and or replace the lock

are at the expense of the ATM owner.

WHAT IS NOT COVERED:

· Power cable and modem cable

· Key lock and key

· Plastic Bezels

· Software upgrade

· Receipt printer jam

· Note jam

· Forgotten password or combination of lock

· Any damages from misuse, improper installation, and vandalism

· Any damages from “brown out” or low power, lightning, or any other ‘acts of God’

Your distributor/dealer may offer an enhanced or extended warranty in addition to

the original manufacturers one-year warranty. Once the manufacturers warranty

has expired, all claims for warranty service must be resolved directly between the

distributor/dealer and the ATM owner.

OBTAINING SERVICE: If you have any problems or questions about your Genmega

ATM, your dealer or distributor is your primary contact for assistance/service. Your

manufacturers warranty is provided through your dealer or distributor.