Genmega G1900 - Surcharge Mode

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Section 3: Programming Operator Manual

G1900™

3.25

3.4.5 SURCHARGE MODE

The Surcharge menu displays the current rate at which customers are charged per

transaction, the person or account that the surcharge funds are sent to and whether

or not the option to surcharge is enabled or disabled. The information programmed

here must match the information given to the processor at the time the account was

created. Because of features like Percentage Surcharge that require the surcharge

value to be set at the ATM, it’s possible for the ATM to override what the processor

expects to surcharge (or not surcharge customers at all) if these settings are not

correct.

Please review the following setting carefully and instruct your operators on the risks

involved in changing surcharge settings.

To set the surcharge parameters begin by entering the Surcharge Mode menu from

the Customer Setup menu. The bottom of the screen displays the current status of

each surcharge parameter.

DISABLE/ENABLE

This button toggles the surcharge option on and off.

AMOUNT

To set the surcharge amount, press the amount button and type the dollar amount

using the main keypad. Next set the decimal point using the Enter key on the

keypad. Then type the cents using the keypad and finally press Enter to finish.