Forward to All incoming calls will be forwarded to the number (extension or external phone
number) specified under "Number". The key is used to turn forwarding of all calls
on and off; the red LED lights up when the function is turned on.
Intercom Pressing a function key mapped with "Intercom" will establish a two-way
connection to the extension specified in the "Number" text field; that extension
must have enabled intercom reception on its web interface ( > Advanced Settings
tab > > "only in idle" or "always").Behavior Phone Behavior Intercom Policy
"Intercom Policy" settings on the phone being called via intercom:
Always: The intercom call will connect to the called phone automatically; if the
called phone is in a call, that call will be placed on hold.
Only in idle: The intercom call will connect to the called phone automatically if the
called phone is idle. If it is in a call, the incoming intercom call will be announced
as call waiting.
Off: Pressing the intercom key will call the extension specified in the "Number"
text field where it will be treated like any other incoming call, i.e., ring, be
forwarded, etc.
IVR This function key can be used for regular calls to an extension that is reached via
an IVR or auto attendant and a number of voice prompts where the caller has to
make a selection by pressing a key after or during the prompt. If you know which
keys need to
be pressed in which order in order to reach the desired extension, the entire
process can be automated and considerably speeded up.
The syntax for the "Number" text field entry is <phone_number>;dtmf=<n>,<n>,
etc. The angle brackets <>including their content are placeholders for the
variables that you must replace by the actual characters. The comma represents
a pause of one second,
and n represents any number key on the alphanumeric keypad.
Example: The number to dial is (917) 555-3814. When the connection has been
established, the caller will hear three prompts. After the first prompt, he must
press key 1; after the second prompt, he must press 3; and after the third prompt
he must press 1 to reach the desired extension. The entry in the "Number" text
field must look like this: 9175553814;dtmf=1,3,1.
Usage: When the phone is in idle mode, press the key to dial the number. As
soon as the connection has been established, the phone will automatically send
the DTMF tones associated with the alphanumeric keys 1, 3, and 1 with a one-
second pause between them.
(If the function type "IVR" doesn't work on individual phones, try "Speed dial" with
the above description.)
Key Event When this key type is selected, a drop-down menu opens under "Number". For
the available selections, see the following section "Key Events".
Line Default setting for all freely programmable function keys. Incoming calls will go to
the first free "line" key, and outgoing calls will use the first free line key.
Line keys can be used to make outgoing calls with the identity selected from a
particular key's "Context" menu and to have incoming calls for that identity going
to that particular function key. If the key is busy, the incoming call will go to the
first free line key.
Multicast Page This function key enables the phone to send multicast streams to IP multicast
group addresses. The multicast IP address and port are entered in the "Number"
text field in the format <multicast IP address>:<port> (e.g., 239.255.255.245:
5555). The angle
brackets <>including their content are placeholders for the variables that you must
replace by the actual characters.
Please note: This key is for multicast streams. To of sending allow reception
multicast streams, multicast support must be enabled on the phone's web
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