Warranty document (P710)
Unless otherwise specified, the guarantor (hereinafter referred to as "Gigaset Technologies") grants the consumer
(customer) a durability warranty under the following conditions (warranty conditions), without prejudice to the consumer's
statutory rights relating to defects. The customer's warranty rights are not limited by this warranty. Warranty rights can be
asserted free of charge. This warranty represents an obligation on the part of the guarantor in addition to the statutory
warranty rights that can be asserted free of charge for defect claims.
Warranty conditions:
New devices (telephones, smartphones) and their components in which a defect is detected within 24 months
from the date of purchase resulting from a manufacturing and/or materials fault will, at the customer's discretion,
be exchanged free of charge for a technologically current device or repaired by Gigaset Technologies. This
durability warranty applies for 12 months from the date of purchase for parts subject to wear (all moving parts that
can be replaced by the customer itself, e.g. spare parts, batteries, keyboards, housing).
This warranty does not apply in the event a defect to devices is attributable to improper treatment and/or a failure
to follow the operating guides.
This warranty does not cover any services provided by the appointed dealer or by the customer himself (e.g.
installation, configuration, software downloads). Manuals and, where applicable, accompanying software on a
separate data carrier are also excluded from the warranty.
Proof of purchase plus date of purchase are required as evidence of a valid warranty. Warranty claims must be
asserted within two (2) months of the awareness of a warranty event.
Replaced devices or their components returned to Gigaset Technologies during the course of an exchange are
transferred to the ownership of Gigaset Technologies.
This warranty applies to new devices acquired within the European Union. These will be exchanged free of
charge for a technologically current device or repaired by Gigaset Technologies. The warrantor is Gigaset
Technologies GmbH, Frankenstraße 2, D-46395 Bocholt.
No further or different claims arising from this manufacturer's warranty will be accepted.
Gigaset Technologies accepts no liability for operational interruptions, loss of profit and loss of data, software
additionally installed by the customer or other information. The customer is responsible for safeguarding these.
The liability disclaimer does not apply if liability is mandatory, for example under the Product Liability Act, in cases
of wilful intent, gross negligence, injury to life, limb and health or breach of material contractual obligations.
Claims for damages in respect of breach of material contractual obligations are however limited to foreseeable
losses typical for the contract, unless liability is as a result of wilful intent, gross negligence, injury to life, limb and
health or under the Product Liability Act.
Successful assertion of a warranty claim does not extend the term of the warranty.
Unless there is a warranty event, Gigaset Technologies reserves the right to charge the customer for an
exchange or repair. Gigaset Technologies will inform the customer of this in advance.
Any change to the rules governing burden of proof to the detriment of the customer is not connected with the
above rules.
Federal German law applies to this warranty, to the exclusion of the United Nations Convention on Contracts for
the International Sale of Goods (CISG). This choice of law does not deprive the consumer of the protection he
/she would have been granted under provisions that cannot be derogated from by agreement, according to the
law of the country in which he/she has her habitual residence ('favourability principle").
Please contact the warrantor's customer services to redeem and assert this warranty. You can find the relevant
telephone number in our Service Portal at .www.gigaset.com/service
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