L
leenicholasAug 6, 2025
What to do if the Hitachi Storage “Download Microprograms and Config” dialog box displayed “Communication error has occurred”?
- LLisa WilkersonAug 6, 2025
If the “Download Microprograms and Config” dialog box displays the message “Communication error has occurred”, and the new installation ended abnormally, it means that communication between SVP and DKC can not be performed. To solve it: 1. Execute “Reboot GUM” (MU02-130). 2. Execute “Storage System Power Off (Planned Shutdown)” (INST(GE)05-02-10) and “Power On/Off Procedure” (INST(GE)05-01-10). 3. Reboot the SVP. 4. Execute “14. New Installation SVP Procedure” again.