Hitachi DKC910I - Troubleshooting at the Time of New Installation

Copyright © 2019, 2021, Hitachi, Ltd.
DKC910IHitachi Proprietary
[INST(IN)14-02-240]
Rev.1.1
INST(IN)14-02-240
14.2.5 Troubleshooting at the Time of New Installation
No. Trouble Recovery action
1 The “Media copy” dialog box displayed
the message “INS3005E”, and the new
installation ended abnormally.
The drive specied in the “Select Media dialog” box might be
different from the drive of the media in which the microprogram is
stored or the media might be wrong.
Check the specied drive and the specied media, and then perform
“14.2.2 Conguration Information Denition” again from the
beginning.
2 The “Download Microprograms and
Cong” dialog box displayed “FTP
Communication error”, and the new
installation ended abnormally.
FTP communication between SVP and DKC can not be performed.
(1) Execute “Reboot GUM” (MU02-130).
(2) Reboot the SVP.
(3) Execute “14. New Installation SVP Procedure” again.
3 The “Download Microprograms
and Cong” dialog box displayed
“Communication error has occurred.”, and
the new installation ended abnormally.
Communication between SVP and DKC can not be performed.
(1) Execute “Reboot GUM” (MU02-130).
(2) Execute “Storage System Power Off (Planned Shutdown)”
(INST(GE)05-02-10) and “Power On/Off Procedure”
(INST(GE)05-01-10).
(3) Reboot the SVP.
(4) Execute “14. New Installation SVP Procedure” again.
4 An error other than the above occurred
in the “Download Microprograms and
Cong” dialog box.
(1) Execute “Reboot GUM” (MU02-130).
(2) Execute “Storage System Power Off (Planned Shutdown)”
(INST(GE)05-02-10) and “Power On/Off Procedure”
(INST(GE)05-01-10).
(3) Reboot the SVP.
(4) Execute “14. New Installation SVP Procedure” again.
5 After the new installation, the DKC
emulation type of CHB needs to be
changed.
Perform the type change by selecting the emulation type in the
“Mainframe PCB Conguration” window (see “System Tuning”
(SVP02-18-10)).