Hiwin D2 User Manual

D2 Drive User Guide v1.8 9. Troubleshooting
HIWIN Mikrosystem Corp. 256
No.
Error
LCD
error code
Description
Troubleshooting
ERR E06
(1) Check if the connector of UVW cable is loose.
(2) Check if the motor model name is set incorrectly.
7
Amplifier over
temperature
E07 D.HOT
or
ERR E07
The drive is over temperature.
(1) Check that the drive is placed in a well-ventilated
location.
(2) Check if the ambient temperature is too high.
(3) Wait for the internal temperature of drive to decrease.
(4) To drive a large load or operate at a high duty cycle,
install the heat sink if needed.
9
Under voltage
detected
E09 UND.V
or
ERR E09
The DC bus in the drive is too small.
Confirm that L1 and L2 of drive are connected to 100 or 220
Vac power source. Use a multimeter to check whether the
input is 100 or 220 Vac.
10
5V for encoder
card fail
E10 V5ERR
or
ERR E10
The 5V power supply of encoder interface is abnormal.
(1) Unplug CN6, CN7, and motor power cable of D2 drive.
Check whether there is still the error of “E10 V5ERR”. If
yes, contact the manufacturer for repair; otherwise, check
if there is a short circuit and then modify the wiring.
(2) Do not hot-plug CN6 and CN7 of D2 drive.
11
Phase
initialization
error
E11 PHINI
or
ERR E11
Motor phase initialization is failed.
(1) Check that the encoder signal is normal and motor
parameters are set correctly.
(2) Check if the payload is too high, the friction is too high,
and whether obstacles are on the way.
12
Serial Encoder
Communication
Error
E12 SER.E
or
ERR E12
The serial encoder communication has an error.
(1) Check that the encoder cable is connected to the drive.
(2) Check that the encoder cable complies with the motor
specification.
13
Hall sensor error
E13 HAL.E
or
ERR E13
The less-wire encoder detects a hall signal error.
Check that the encoder cable is properly connected to the
drive.
13
Current control
error
E15CURER
or
ERR E15
The current control has an error.
(1) Check that the motor model name is set correctly.
(2) Check that the current-loop gain (“Kp”) and servo gain
are set appropriately.
(3) Check that the encoder cable is connected correctly.
17
Hybrid deviation
too big
E17HYBDV
or
ERR E17
In the architecture of dual-loop control, the hybrid control
deviation exceeds the allowable maximum of hybrid control
deviation.
(1) Check that the parameter of linear encoder is set
correctly.
(2) Check that the direction of linear encoder is consistent
with the rotary encoder, or if the linear encoder has the
signal interference.
(3) Check if the coupling is loose, the gear is not tightly
engaged, or the pitch tolerance or backlash of screw is
too large.
18
STO active
E18STO
or
ERR E18
The STO safety function is triggered.
Reconnect STO to 24 V after the risk has been removed,
and then contact “DSF+” with “DSF-“ for 1 second to release
the error condition.
19
HFLT
E19HFLT
Drive hardware signals are conflicted abnormally.

Hiwin D2 Specifications

General

Brand	Hiwin
Model	D2
Category	DC Drives
Language	English