Hiwin D2 - Page 263

D2 Drive User Guide v1.8 9. Troubleshooting
HIWIN Mikrosystem Corp. 257
No.
Error
LCD
error code
Description
Troubleshooting
inconsistent
error
or
ERR E19
Check that each cable is grounded.
21
Incompatible
motor model and
drive
E21WRGMT
or
ERR E21
The motor model name is not compatible with the drive.
Check that the motor model name is correct.
22
DC bus voltage
abnormal
E22BUS.E
or
ERR E22
The DC bus voltage is abnormal.
Check that the input voltage is well.
23
EtherCAT
interface is not
detected
E23NOET
or
ERR E23
The drive does not detect the EtherCAT interface or the
drive has no EtherCAT interface.
(1) Re-power the drive to re-detect it.
(2) The drive does not support EtherCAT. Check that the
drive has this function.
24
CiA-402 homing
error
E24HOM.E
or
ERR E24
An error occurs while performing the CiA-402 homing. This
causes the homing fail.
(1) Check that the left and right limits, near home sensor,
and index signals are normal.
(2) Check that the used homing method is appropriate.
25
Fan fault error
E25FAN.E
or
ERR E25
The fan system is abnormal.
Check if the fan is stuck in a foreign object.
26
Drive overload
error
ERR E26
The motor was operated over the rated current for longer
than the sustainable duration.
Check that the motion profile is appropriate, or if the load is
too heavy.
Supplement for E03 error correction
(1) Modify the maximum position error by steps described in Fig. 9-9.
(2) It is not recommended to set the position error higher than the default value. If “E03
PEBIG” or “ERR E03” appears at the default value, adjust the servo rigidity.
Fig. 9-9