Honeywell AlarmNet 360 - Default Chapter; Table of Contents

Table of Contents
Overview ............................................................................................................................................................................ 1
What’s New? ...................................................................................................................................................................... 1
Accessing AlarmNet 360 ............................................................................................................................................... 1
Obtaining a Central Station Account.................................................................................................................................................. 1
Obtaining a Dealer Account ............................................................................................................................................................... 1
Logging In .......................................................................................................................................................................................... 2
Navigating AlarmNet 360 .................................................................................................................................................................. 2
Finding the right AlarmNet tool ................................................................................................................................. 4
Tools .................................................................................................................................................................................... 6
DEVICES ► Device Status (central station) ........................................................................................................................................ 6
DEVICES ► Device History (central station)....................................................................................................................................... 8
DEVICES ► SIM Activation / Status (central station and dealer) ....................................................................................................... 8
DEVICES ► Substitution PIN Generation (central station) ............................................................................................................... 10
ACCOUNTS ► View Accounts (central station) ................................................................................................................................ 10
AlarmNet Service Types ....................................................................................................................................................................... 12
ACCOUNTS ► Communication Failures (central station) ................................................................................................................. 14
ACCOUNTS ► Account Generation (central station) ....................................................................................................................... 16
ACCOUNTS ► Account Cancellation (central station) ...................................................................................................................... 17
Creating Batch Files for Multiple Account Cancellations ..................................................................................................................... 18
ACCOUNTS ► Coverage Maps (central station and dealer) ............................................................................................................. 19
MY COMPANY ► My Profile (central station and dealer) ................................................................................................................ 19
MY COMPANY ► Manage Users (central station and dealer).......................................................................................................... 19
User Authority Levels ........................................................................................................................................................................... 20
Adding a user ........................................................................................................................................................................................ 21
Editing a user ........................................................................................................................................................................................ 22
MY COMPANY ► Dealer Services Config (central station) ............................................................................................................... 24
MY COMPANY ► My History (central station and dealer) ............................................................................................................... 25
MY COMPANY ► Web Usage (central station) ................................................................................................................................ 25
MY COMPANY ► Company Information (central station super users, and dealer managers) ......................................................... 27