AlarmNet360 Online Help Guide
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Contents
You are immediately logged into the account and can Pre-Configure it for the customer. After the TC2 account is
configured, log out and you are returned to AlarmNet 360 to enable working with the newly created AlarmNet
account. (The Pre-Configure button will remain active until the account is commissioned then the reverse arrow for
normal punch through appears.)
4. If you selected “Begin Working with My Account” the wizard process is complete and you will remain in AlarmNet
360. Navigate DEVICES ► Device Programming. Then search for the device.
5. From the Actions column, select Send Data, then click GO. The Actions column has other choices that can be used
to configure the communicator.
6. After a change is made a confirmation message appears, click OK to acknowledge.
DEVICE PROGRAMMING ► Program/Replace Device (central station and dealer)
Instead of deleting the old communication device and starting over by programming a new comm. device, this tool
enables subscriber information to be retained. The retained subscriber information and remote services (Total Connect)
information is then linked to the new replacement comm. device.
This is a wizard based tool that enables you to replace an existing communication device with a new GSM, i-GSM, or
internet only communication device. The steps included in this tool are specifically tailored to task being accomplished.
Have the following information ready:
• Subscriber Account Number.
• MAC ID and CRC for the existing device and the replacement device – For most communicators these are on the
product carton, on the product’s PCB, or can be obtained using the 7720P Programming Tool.
For TUX series devices, these are on the product carton, on the device back, or can be
obtained by tapping the “tools” icon on the home screen. Then tap the “information” icon
on the next screen.
• Substitution PIN obtained from AlarmNet (or your Central Station). Alternately you can search for the existing
account, then from the Actions pulldown menu, select Get Substitute PIN.
1. Since this is a wizard based tool, just select the service you want for the
account, and click Next. Follow the screen prompts.
2. After the wizard is completed, navigate DEVICES ► Device
Programming. Then search for the device.
3. From the Actions column, select Send Data, then click GO.
4. After a change is made a confirmation message appears, click OK to
acknowledge.
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