AlarmNet360 Online Help Guide
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Contents
Resetting the TC2 account username, email, or password
If the Master User requests their username, email, or password be reset, first verify they are the Master User according to
your local procedure. Then proceed.
1. Click the account’s Master User Management icon. A dialog screen appears.
2. Change any information as requested, then click Save.
3. To reset their password, click Reset Password. A “Password reset email has been sent” message appears.
4. The account’s Master User will then receive an email with a link that is active for
allowing their TC2
password to be updated.
5. After updating, a confirmation email will be sent.
DEVICES ► Device Programming ► Take Ownership (central station and dealer)
This tool enables you to take ownership of a device that was programmed by Honeywell Tech Support.
Once the dealership takes ownership, they are able to manipulate the comm. device just like they would if it was
programmed by the dealer.
Management icon.
When requested by the Master User, you can change their
username, email address, and/or reset their password.
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