CK65 Mobile Computer User Guide 89
MANAGE AND MAINTAIN THE
COMPUTER
Use this chapter to understand how to upgrade software, reset, and maintain the
computer.
About Software Updates and Cyber Security
Cyber security best practices include keeping your device apps and OS up to date.
To help, Honeywell offers maintenance patches, security updates and operating
system upgrades through our Honeywell Edge services.
Availability and cost depend on the following:
• Date of purchase of the device or software app.
• Warranty status.
• Service agreement status (devices) or Maintenance plan status (apps).
To learn more about Honeywell Edge Services, go to sps.honeywell.com and select
Services > Productivity > Support Services.
Software Downloads
Product support is available online through Technical Support. Software updates
can be accessed through the Software Downloads portal. You will need to create a
login account for portal access. Additional information such as purchased date,
service agreement number, maintenance plan number, or software license number
may be required for downloads.
1. Go to honeywell.com/PSSsoftware-downloads.
2. Create a login account if you have not already created one.
Honeywell recommends routinely checking the Cyber Security
Notifications page for critical Cyber Security Notifications and reviewing
the latest Network and Security Guide available from the CK65 product
page at sps.honeywell.com.