Service and Support
Getting Support for Your HP Notebook PC
128 Corporate Evaluator’s Guide
Getting Support for Your HP Notebook PC
HP offers a number of ways that you can get technical support for your computer. If you
have questions or problems, here are the resources available to you:
• Look up information in this Reference Guide.
• Visit the HP notebook web site.
• Use HP Instant Support on your notebook: double-click the HP Instant Support icon
on the Windows desktop (Windows 98 or 2000), or click Start, Help and Support, HP
Instant Support (Windows XP).
• Call HP support.
• Look up information in Microsoft Windows Help and the printed Windows manual.
To use the Reference Guide
To locate information in the guide, use the Contents, Index, and Search tabs:
• The Contents tab lists the headings of all the topics in the guide.
• The Index tab provides an alphabetical list of the keywords in the guide; you can
locate a keyword either by typing it in the box or by scrolling through the list.
• The Search tab allows you to find specific words and phrases.
To get help from the HP notebook web site
HP has a web site dedicated to HP notebook owners: www.hp.com/notebooks. This web
site contains information about the various HP notebook models, warranties, support, and
special promotions.
To get help with your computer at this web site, click Technical Support. In the technical
support area, you will have access to:
• answers to frequently asked questions
• software, driver, and BIOS updates
• electronic manuals
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