Resetting Droid DNA by HTC (Hard reset)
If you’re passing Droid DNA by HTC on to someone else or Droid DNA by
HTC has a persistent problem that cannot be solved, you can perform a
factory reset (also called a hard reset or master reset).
Factory reset will permanently delete all your data and customized
settings, and will remove any applications you’ve downloaded and
installed. Be sure to back up any data and files you want to keep
before you do a factory reset.
Performing a factory reset from settings
1. Slide the Notifications panel open, and then tap .
2. Tap Backup & reset.
3. Tap Reset phone.
4. If you want to permanently delete media and other data on Droid
DNA by HTC, tap Erase all data.
5. Tap Reset phone, and then tap Erase everything.
Performing a factory reset using hardware buttons
If you can’t turn Droid DNA by HTC on or access settings, you can still
perform a factory reset by using the hardware buttons on Droid DNA by
HTC.
1. Press and hold the VOLUME DOWN button, and then press and
hold the POWER button.
Sync, backup, and reset 157
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