User Manual
SmartAX MT800 ADSL CPE
Chapter 6 Troubleshooting Guide
6-2
6.2 FAQs
Q: Why can’t my computer access the Internet, even when
the physical links are well connected?
Check first whether the LEDs are in normal status. If they do,
you have to find help to adjust the settings on the MT800.
Q: I forget the username and password when I am to log
into the Web-based Configuration Manager. Or I just can’t
access the Web-based Configuration Manager.
1) Please press reset button at the rear panel three times to
factory reset MT800.
2) Indicate your NIC IP address to 192.168.1.3
3) Disable Proxy service.
4) Launch your Web browser and type in http://192.168.1.1
5) Use the default user name: admin and password: admin
Q: My configuration is gone after rebooting MT800.
If you want to keep your settings after reboot MT800. Please go
to Web-based Configuration Manager Æ “Save & Reboot” Æ “Save”
to save your configurations.
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