User Manual
SmartAX MT800 ADSL CPE
Chapter 6 Troubleshooting Guide
6-3
Figure 6-1 Save the changed setting
Q: I can’t upgrade with the new firmware.
Please make sure the file that you have downloaded is valid.
Q:Why can’t I access the Internet by using virtual dialing
through Microsoft’s Internet Gateway?
Internet Gateway supports PPPoE itself. No other PPPoE
terminal software shall be installed again.
Q: Why does my PC fall off line sometimes even with all
LEDs are in normal status?
There are several scenarios might cause this problem.
1) Be disconnected by the ISP.
2) Some ISPs will have idle timeout setting to avoid wasting
IP. When the end user connects to the Internet too long
without any packet, the ISP will drop the connection.
Please contact with your ISP about this problem.
3) Some ISPs don’t provide a good quality ADSL signal line.
Therefore, when the ADSL line is unstable, your
To Next Page
Loading...
