IBM System x3300 M4 User Manual

v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained
technician.
v Go to the IBM support website at http://www.ibm.com/supportportal/ to check for technical information, hints,
tips, and new device drivers or to submit a request for information.
Diagnostic
code Message Description Action
W.305800C [W.305800C] DRIVER HEALTH
PROTOCOL: Reports 'System
Shutdown' Required Controller.
DRIVER HEALTH PROTOCOL:
Reports 'System Shutdown'
Required Controller.
1. Restart the system.
2. If the problem persists, switch to
the backup UEFI image or reload
the current UEFI image.
3. (Trained technician only) Replace
the system board.
W.305800D [W.305800D] DRIVER HEALTH
PROTOCOL: Disconnect
Controller Failed. Requires
'Reboot'.
DRIVER HEALTH PROTOCOL:
Disconnect Controller Failed.
Requires 'Reboot'.
1. Restart the system.
2. If the problem persists, switch to
the backup UEFI image or reload
the current UEFI image.
3. (Trained technician only) Replace
the system board.
W.305800E [W.305800E] DRIVER HEALTH
PROTOCOL: Reports Invalid
Health Status Driver.
DRIVER HEALTH PROTOCOL:
Reports Invalid Health Status
Driver.
1. Restart the system.
2. If the problem persists, switch to
the backup UEFI image or reload
the current UEFI image.
3. (Trained technician only) Replace
the system board.
S.3060007 [S.3060007] A firmware fault
has been detected in the UEFI
image.
Internal UEFI Firmware Fault
Detected, System halted.
1. Check the IBM support website
for an applicable retain tip or
firmware update that applies to
this error.
2. Recover the server firmware.
S.3070007 [S.3070007] A firmware fault
has been detected in the UEFI
image.
Internal UEFI Firmware Fault
Detected, System halted.
1. Check the IBM support website
for an applicable retain tip or
firmware update that applies to
this error.
2. Recover the server firmware.
S.3108007 [S.3108007] The default system
settings have been restored.
System Configuration Restored
to Defaults.
1. Check the IBM support website
for an applicable retain tip or
firmware update that applies to
this error.
2. If the settings differ from defaults,
run the Setup utility, select Load
Default Settings, and save the
settings.
Chapter 4. Troubleshooting 171

IBM System x3300 M4 Specifications

General

Brand	IBM
Model	System x3300 M4
Category	Server
Language	English