Table 9. DSA Preboot messages (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
v See Chapter 4, “Parts listing, System x3550 M3 Types 4254 and 7944,” on page 159 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a Trained
service technician.
v Go to the IBM support Web site at http://www.ibm.com/systems/support/ to check for technical information, hints, tips,
and new device drivers or to submit a request for information.
Message
number Component Test State Description Action
201-802-xxx Memory Memory Test Aborted Test canceled:
the end
address in the
E820 function
is less than 16
MB.
1. Turn off and restart the system.
2. Run the test again.
3. Make sure that all DIMMs are enabled in the
Setup utility.
4. Make sure that the server firmware is at the
latest level. The installed firmware level is shown
in the DSA event log in the Firmware/VPD
section for this component. For more information,
see “Updating the firmware” on page 255.
5. Run the test again.
6. If the failure remains, go to the IBM Web site for
more troubleshooting information at
http://www.ibm.com/systems/support/
supportsite.wss/docdisplay?brandind=5000008
&lndocid=SERV-CALL.
201-803-xxx Memory Memory Test Aborted Test canceled:
could not
enable the
processor
cache.
1. Turn off and restart the system.
2. Run the test again.
3. Make sure that the server firmware is at the
latest level. The installed firmware level is shown
in the DSA event log in the Firmware/VPD
section for this component. For more information,
see “Updating the firmware” on page 255.
4. Run the test again.
5. If the failure remains, go to the IBM Web site for
more troubleshooting information at
http://www.ibm.com/systems/support/
supportsite.wss/docdisplay?brandind=5000008
&lndocid=SERV-CALL.
201-804-xxx Memory Memory Test Aborted Test canceled:
the memory
controller buffer
request failed.
1. Turn off and restart the system.
2. Run the test again.
3. Make sure that the server firmware is at the
latest level. The installed firmware level is shown
in the DSA event log in the Firmware/VPD
section for this component. For more information,
see “Updating the firmware” on page 255.
4. Run the test again.
5. If the failure remains, go to the IBM Web site for
more troubleshooting information at
http://www.ibm.com/systems/support/
supportsite.wss/docdisplay?brandind=5000008
&lndocid=SERV-CALL.
Chapter 3. Diagnostics
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