Undocumented problems
If you have completed the diagnostic procedure and the problem remains, the
problem might not have been previously identified by IBM. After you have verified
that all code is at the latest level, all hardware and software configurations are valid,
and no light path diagnostics LEDs or log entries indicate a hardware component
failure, contact IBM or an approved warranty service provider for assistance. To
open an online service request, go to http://www.ibm.com/support/electronic/. Be
prepared to provide information about any error codes and collected data and the
problem determination procedures that you have used.
4 IBM System x3550 M3 Types 4254 and 7944: Problem Determination and Service Guide