Table 6. IMM error messages (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 4, “Parts listing, System x3550 M3 Types 4254 and 7944,” on page 159 to determine which
components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
The Processor CPU nStatus has Failed
with IERR.
(n = microprocessor number)
Error A processor failed - IERR
condition has occurred.
1. Make sure that the
latest levels of
firmware and device
drivers are installed for
all adapters and
standard devices, such
as Ethernet, SCSI, and
SAS.
Important: Some
cluster solutions
require specific code
levels or coordinated
code updates. If the
device is part of a
cluster solution, verify
that the latest level of
code is supported for
the cluster solution
before you update the
code.
2. Update the firmware
(UEFI and IMM) to the
latest level “Updating
the firmware” on page
255).
3. Run the DSA program.
4. Reseat the adapter.
5. Replace the adapter.
6. (Trained service
technician only)
Replace
microprocessor n.
7. (Trained service
technician only)
Replace the system
board.
(n = microprocessor
number)
Chapter 3. Diagnostics 41
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