Table 6. IMM error messages (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 4, “Parts listing, System x3550 M3 Types 4254 and 7944,” on page 159 to determine which
components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Running the backup IMM main
application.
Error The IMM has resorted to
running the backup main
application.
Update the IMM firmware.
Important: Some cluster
solutions require specific
code levels or coordinated
code updates. If the device
is part of a cluster solution,
verify that the latest level
of code is supported for
the cluster solution before
you update the code.
Please ensure that the IMM is flashed
with the correct firmware. The IMM is
unable to match its firmware to the
server.
Error The server does not
support the installed IMM
firmware version.
Update the IMM firmware
to a version that the server
supports.
Important: Some cluster
solutions require specific
code levels or coordinated
code updates. If the device
is part of a cluster solution,
verify that the latest level
of code is supported for
the cluster solution before
you update the code.
IMM reset was caused by restoring
default values.
Info The IMM has been reset
because a user has
restored the configuration
to its default settings.
No action; information only.
IMM clock has been set from NTP
server %1.
(%1 = IBM_NTPService.ElementName)
Info The IMM clock has been
set to the date and time
that is provided by the
Network Time Protocol
server.
No action; information only.
SSL data in the IMM configuration data
is invalid. Clearing configuration data
region and disabling SSL+H25.
Error There is a problem with the
certificate that has been
imported into the IMM. The
imported certificate must
contain a public key that
corresponds to the key pair
that was previously
generated through the
Generate a New Key and
Certificate Signing
Request link.
1. Make sure that the
certificate that you are
importing is correct.
2. Try to import the
certificate again.
Chapter 3. Diagnostics 79