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Solving Problems

117

CD-ROM Drive Activity Light Does Not Light

Check the following:

! Are the CD-ROM drive’s power and signal cables properly installed?

! Are all relevant switches and jumpers on the drive set correctly?

! Is the drive properly configured?

! Is the onboard IDE controller enabled?

Cannot Connect to a Server

! Make sure you are using the drivers that are shipped on the system Configuration Software CD

for the onboard network controller.

! Make sure the driver is loaded and the protocols are bound.

! Make sure the network cable is securely attached to the connector at the system back panel. If

the cable is attached but the problem persists, try a different cable.

! Make sure the hub port is configured for the same duplex mode as the network controller.

! Check with your LAN administrator about the correct networking software that needs to be

installed.

! If you are directly connecting two servers (no hub), you will need a crossover cable (see your

hub documentation for more information on crossover cables).

! Check the network controller LEDs that are visible through an opening at the system

back panel.

Problems with Network

The server hangs when the drivers are loaded.

! Change the PCI BIOS interrupt settings. Try the “PCI Installation Tips” below.

Diagnostics pass, but the connection fails.

! Make sure the network cable is securely attached.

! Make sure you specify the correct frame type in your NET.CFG file.

The controller stopped working when an add-in adapter was installed.

! Make sure the cable is connected to the port from the onboard network controller.

! Make sure your PCI BIOS is current. Try the “PCI Installation Tips” below.

! Make sure the other adapter supports shared interrupts. Also, make sure your operating system

supports shared interrupts.

! Try reseating the add-in adapter.

The add-in adapter stopped working without apparent cause.

! Try reseating the adapter first; then try a different slot if necessary.

! The network driver files may be corrupt or deleted. Delete and then reinstall the drivers.

! Run the diagnostics.

Intel SE7501HG2 User Manual

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