Solving Problems     
121
Clearing the Password with the Password Jumper 
If the user or administrator password(s) is lost or forgotten, moving the password clear jumper into 
the “clear” position clears both passwords.  The password clear jumper must be restored to its 
original position before a new password(s) can be set.  The password clear jumper is located on 
jumper block J1H1 on the SE7501HG2 board. 
1.  Power down the system and disconnect the AC power. 
2.  Open the server chassis. 
3.  Move the Password Clear jumper to the Erase position, covering pins 6 and 7 as indicated in 
the following diagram. 
 
TP00032
J1J1
J1H1
2
3
6
7
5
1
10
11
9
2
3
1
 
Figure 33.  Password Recovery Jumper 
 
4.  Reconnect the AC power, power up the system. 
5.  Power down the system and disconnect the AC power. 
6.  Return the Password Clear jumper to its original position, covering pins 5 and 6. 
7.  Close the server chassis.