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Ioline FlexJet Service Manual
Control Center software errors
The FlexJet did not respond. Do you wish to continue anyway?
The Control Center did not get a response from a FlexJet on the COM port
it is currently congured to use. If the FlexJet is connected and the power is
on, click ‘Yes’. Follow the directions in the FlexJet User Guide for conguring
the COM port and baud rate.
Unable to open communication port. You may need to select a differ-
ent COM port. Do you wish to continue?
The Control Center did not get a response from a FlexJet on the COM port
it is currently congured to use. If the FlexJet is connected and the power is
on, click ‘Yes’. Follow the directions in the FlexJet User Guide for conguring
the COM port and baud rate.
Incorrect plotter model. Do you wish to continue?
The Control Center did not recognize the printer model connected to the
COM port. Upgrade the Control Center to the latest version. If that does
not resolve the problem, conrm that ‘FlexJet Control Center’ is displayed in the
menu bar of the program. If it is not, obtain the correct version from Ioline.
Fatal Error: COM port pointer is NULL Unable to recover.
A serious internal failure in the program or Windows
®
has occurred. Close all
programs, restart Windows
®
then start the Control Center program.
Unable to change FlexJet baud rate Do you wish to change baud rate
in Control Center?
The Control Center did not get a response from a FlexJet on the COM port
it is currently congured to use. If the FlexJet is connected and the power is
on, click ‘Yes’. Follow the directions in the FlexJet User Guide for conguring
the COM port and baud rate.
Warning: Unable to open log le; Status messages will not be saved.
This error occurrs if the Control Center is unable to write the rmware up-
grade process log in the same folder where the rmware source le is stored
on the PC. It is typical if installing rmware from a CD-ROM or if the user does
not have ‘Modify’ or ‘Full’ permissions to the PC le system. Copy the rmware
to the hard disk and make sure permissions are correct before installing.