KaVo Scan eXam One - User Manual

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Quick Guide4 pages

Questions and Answers

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Elizabeth ChaneyAug 13, 2025
Why are there ghost images or shadows on my KaVo All in One Printer images?
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  crystalrossAug 13, 2025
  Ghost images and shadows can appear on your KaVo All in One Printer images if the imaging plate was exposed twice without processing between exposures, or if more than one image was exposed to the same plate. To resolve this, avoid exposing the imaging plate twice without processing and ensure only one image is exposed to the plate. Also, ensure the imaging plate is properly erased after processing. Check the LEDs during operation and respond to warnings, as the unit monitors erasing LEDs during normal operation, and the application software shows a warning if LEDs are defective.
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Kristine RobinsonAug 17, 2025
Why does my KaVo All in One Printer have decreased contrast, shadows, or ghost images?
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  shannondavisAug 17, 2025
  Decreased contrast, shadows, or ghost images in your KaVo All in One Printer output can occur due to several reasons. Ensure the plate is properly shielded from light between exposure and processing by using a protective cover correctly. Verify the hygiene bag is sealed properly and that you are using genuine hygiene accessories. Proper storage of imaging plates and correct X-ray dosage are crucial; avoid excessively high X-ray doses. The imaging plate should not be exposed to ultraviolet (UV) radiation. Use a dedicated imaging plate storage box to avoid background radiation. Store the plate away from the X-ray unit. Perform initial erasing for the plate(s) if they have been stored in dark and/or near X-ray unit.
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Charles LopezAug 21, 2025
What to do if my KaVo All in One Printer images are unsharp or blurred?
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  Evan SpencerAug 21, 2025
  If your KaVo All in One Printer images are unsharp or blurred, and you notice motion artifacts, it could be due to patient or X-ray cone movement during exposure. Check the exposure procedure to ensure stability. Also, ensure the stability of the X-ray unit. If a long exposure time was used, try using a shorter exposure time, increasing kV if necessary to compensate for the effect of the shorter exposure time.
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Frank DeleonAug 25, 2025
Why does my KaVo All in One Printer produce white or grey dots, spots, or stains in images?
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  Jenny LawsonAug 26, 2025
  White or grey dots, spots, or stains in images from your KaVo All in One Printer are often due to dust or stains on the imaging plates, or any extra particle on top of the active sensitive surface of the plate. To resolve this, clean the plate(s). If cleaning doesn't help, consider replacing the plate.
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Tammy CortezAug 28, 2025
How to correct cone cut on KaVo All in One Printer images?
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  Gary SawyerAug 28, 2025
  A cone cut on KaVo All in One Printer images happens when the X-ray beam exposes only part of the imaging plate surface. To fix this, check the exposure procedure. Also, use a proper holder during exposure.
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Shawn MooreSep 1, 2025
What causes geometry distortion in KaVo All in One Printer images?
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  Ashley ThompsonSep 1, 2025
  Geometry distortion in KaVo All in One Printer images is caused by improper patient positioning. Use proper holders to avoid this issue.
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Amy HillSep 5, 2025
What causes wearing of the imaging plate on KaVo All in One Printer?
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  Maria McintyreSep 5, 2025
  Wearing of the imaging plate on your KaVo All in One Printer can be caused by scratches, spots, dots (white or gray) or any visible pattern, moisture, or improper cleaning. Clean the plate(s), using ONLY >70% ETHANOL. Replace the plate if cleaning does not help.
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Angela RossSep 8, 2025
Why is there a circular shape on my KaVo All in One Printer image?
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  Leah JohnsonSep 8, 2025
  A circular shape on the image from your KaVo All in One Printer indicates that the imaging plate has been exposed from the wrong side. Ensure the imaging plate is exposed from the correct side.