Lenovo System x3500 M4 - Page 1000

1.Ifthenodehasrecentlybeeninstalled,moved,serviced,orupgraded,verifythattheDIMM
isproperlyseatedandvisuallyverifythatthereisnoforeignmaterialinanyDIMMconnector
onthatmemorychannel.Ifeitheroftheseconditionsisfound,correctandretrywiththesame
DIMM.(Note:EventLogmaycontainarecent00580A4eventdenotingdetectedchangein
DIMMpopulationthatcouldberelatedtothisproblem.)
2.CheckIBMsupportsiteforanapplicablefirmwareupdatethatappliestothismemoryerror.The
releasenoteswilllisttheknownproblemstheupdateaddresses.
3.Ifthepreviousstepsdonotresolvetheproblem,atthenextmaintenanceopportunity,replace
theaffectedDIMM(asindicatedbyLightPathand/orfailurelogentry).
4.IfPFAre-occursonthesameDIMMconnector,swaptheotherDIMMsonthesamememory
channeloneatatimetoadifferentmemorychannelorProcessor.(checkserviceinformationfor
thisproduct/Installguideforpopulationrequirementsforsparing/paringmodes).IfPFAfollowsa
movedDIMMtoanyDIMMconnectoronthedifferentmemorychannel,replacethemovedDIMM.
5.CheckIBMsupportsiteforanapplicableServiceBulletins(Servicebulletins)thatappliestothis
memoryerror.(LinktoIBMsupportservicebulletins)
6.(Trainedservicetechnicianonly)Ifproblemcontinuestore-occuronthesameDIMMconnector,
inspectDIMMconnectorforforeignmaterialandremove,iffound.Ifconnectorisdamaged,
replacesystemboard.
7.(Trainedservicetechnicianonly)RemoveaffectedProcessorandinspectProcessorsocketpins
fordamagedormis-alignedpins.IfdamageisfoundorProcessorisanupgradepart,replace
systemboard.
8.(TrainedServicetechnicianonly)Replaceaffectedprocessor.
9.(TrainedServicetechnicianonly)Replacesystemboard.
•W.58007[W.58007]Invalidmemoryconfiguration(UnsupportedDIMMPopulation)detected.Please
verifymemoryconfigurationisvalid.
Explanation:UnsupportedDIMMPopulation
Severity
Error
UserResponse
Completethefollowingsteps:
1.Couldfollowanuncorrectablememoryerrororfailedmemorytest.Checklogandservicethat
eventfirst.DIMMsdisabledbyothererrorsoractionscouldcausethisevent.
2.EnsurethattheDIMMconnectorsarepopulatedaccordingtotheguidelinesintheservice
informationforthisproduct.
•W.580A1[W.580A1]InvalidmemoryconfigurationforMirrorMode.Pleasecorrectmemory
configuration.
Explanation:UnsupportedDIMMPopulationforMirrorMode
Severity
Error
UserResponse
Completethefollowingsteps:
1.IfaDIMMconnectorerrorLEDislit,resolvethefailure.
986Systemx3500M4InstallationandServiceGuide