Lenovo System x3500 M4 User Manual

Servicebulletins
Lenovocontinuallyupdatesthesupportwebsitewiththelatesttipsandtechniquesthatyoucanusetosolve
problemthatyoumighthavewiththeLenovoSystemx3500M4server.
TofindservicebulletinsthatareavailablefortheLenovoSystemx3500M4server,goto
http://www.lenovo.com/supportandsearchfor7383,andretain.
Checkoutprocedure
Thecheckoutprocedureisthesequenceoftasksthatyoushouldfollowtodiagnoseaproblemintheserver.
Aboutthecheckoutprocedure
Beforeyouperformthecheckoutprocedurefordiagnosinghardwareproblems,reviewthefollowing
information.
•Readthesafetyinformationthatbeginsin“Safety”onpagev.
•LenovoDynamicSystemAnalysis(DSA)providestheprimarymethodsoftestingthemajorcomponents
oftheserver,suchasthesystemboard,Ethernetcontroller,keyboard,mouse(pointingdevice),serial
ports,andharddiskdrives.Youcanalsousethemtotestsomeexternaldevices.Ifyouarenotsure
whetheraproblemiscausedbythehardwareorbythesoftware,youcanusethediagnosticprogramsto
confirmthatthehardwareisworkingcorrectly.
•WhenyourunDSA,asingleproblemmightcausemorethanoneerrormessage.Whenthishappens,
correctthecauseofthefirsterrormessage.Theothererrormessagesusuallywillnotoccurthenext
timeyourunDSA.
Important:IfmultipleerrorcodesororlightpathdiagnosticsLEDsindicateamicroprocessorerror,the
errormightbeinthemicroprocessororinthemicroprocessorsocket.See“Microprocessorproblems”on
page152
forinformationaboutdiagnosingmicroprocessorproblems.
•BeforeyourunDSA,youmustdeterminewhetherthefailingserverispartofasharedharddiskdrive
cluster(twoormoreserverssharingexternalstoragedevices).Ifitispartofacluster,youcanrunall
diagnosticprogramsexcepttheonesthattestthestorageunit(thatis,aharddiskdriveinthestorage
unit)orthestorageadapterthatisattachedtothestorageunit.Thefailingservermightbepartofa
clusterifanyofthefollowingconditionsistrue:
–Youhaveidentifiedthefailingserveraspartofacluster(twoormoreserverssharingexternalstorage
devices).
–Oneormoreexternalstorageunitsareattachedtothefailingserverandatleastoneoftheattached
storageunitsisalsoattachedtoanotherserverorunidentifiabledevice.
–Oneormoreserversarelocatednearthefailingserver.
Important:Iftheserverispartofasharedharddiskdrivecluster,runonetestatatime.Donotrun
anysuiteoftests,suchas“quick”or“normal”tests,becausethismightenabletheharddiskdrive
diagnostictests.
•IftheserverishaltedandaPOSTerrorcodeisdisplayed,seeAppendixB“UEFI(POST)errorcodes”on
page965.Iftheserverishaltedandnoerrormessageisdisplayed,see“Troubleshootingbysymptom”
onpage147and“Solvingundeterminedproblems”onpage161.
•Forinformationaboutpower-supplyproblems,see“Solvingpowerproblems”onpage160
,“Power
problems”onpage155,and“Power-supplyLEDs”onpage139.
•Forintermittentproblems,checktheeventlog;see“Eventlogs”onpage141andAppendixC“DSA
diagnostictestresults”onpage989.
130Systemx3500M4InstallationandServiceGuide

Lenovo System x3500 M4 Specifications

General

Tcase	70 °C
Bus type	QPI
Stepping	M1
FSB Parity	No
Scalability	2S
Processor cache	10 MB
Processor cores	4
Processor model	E5-2609
System bus rate	6.4 GT/s
Processor series	Intel Xeon E5-2600
Processor socket	LGA 2011 (Socket R)
Processor codename	Sandy Bridge EP
Motherboard chipset	Intel® C602J
Processor frequency	2.4 GHz
Processor cache type	Smart Cache
Processor manufacturer	Intel
Processor package size	52.5 x 45.0 mm
Processor front side bus	- MHz
Processor boost frequency	2.50 GHz
Processor operating modes	64-bit
ECC supported by processor	Yes
Graphics & IMC lithography	32 nm
PCI Express configurations	x4, x8, x16
Supported instruction sets	AVX
Thermal Design Power (TDP)	80 W
Compatible processor series	Intel® Xeon®
Number of processors installed	1
CPU multiplier (bus/core ratio)	24
Maximum number of SMP processors	2
Physical Address Extension (PAE)	46 bit
Maximum number of PCI Express lanes	40
Memory types supported by processor	DDR3-SDRAM
Memory channels supported by processor	Quad
Memory clock speeds supported by processor	800, 1066 MHz
Memory bandwidth supported by processor (max)	34.1 GB/s
Maximum internal memory supported by processor	750 GB
HDD size	2.5 \
RAID levels	0, 1, 10
HDD interface	Serial ATA, Serial Attached SCSI (SAS)
Optical drive type	DVD-ROM
Internal drive bays	5.25\
Total storage capacity	0 GB
Maximum storage capacity	32 TB
Number of HDDs installed	0
Number of HDDs supported	8
Supported storage drive interfaces	SAS, Serial ATA
Memory slots	24x DIMM
Internal memory	4 GB
Maximum internal memory	768 GB
Memory layout (slots x size)	1 x 4 GB
Maximum graphics card memory	16 MB
Graphics card	G200eR2
Graphics card family	Matrox
Intel® Virtualization Technology (Intel® VT)	VT-d, VT-x
LAN controller	Intel® I350-AM4
Cabling technology	10/100/1000Base-T(X)
Ethernet interface type	Fast Ethernet, Gigabit Ethernet
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Ethernet LAN (RJ-45) ports	5
PCI Express slots version	3.0
PCI Express x16 (Gen 3.x) slots	3
Compatible operating systems	Microsoft Windows Server 2008 R2, 2008, Red Hat Enterprise Linux 5 & 6, SUSE Linux Enterprise Server 10 & 11, VMware vSphere 5
BIOS type	UEFI
Chassis type	-
Power supply	750 W
Processor ARK ID	64588
Intel Secure Key Technology version	1.00
Intel Identity Protection Technology version	0.00

Weight and Dimensions

Depth	750 mm
Width	218 mm
Height	440 mm
Weight	25000 g