Lenovo System x3500 M4 - Performing the Checkout Procedure; Diagnostic Tools

Performingthecheckoutprocedure
Usethisinformationtoperformthecheckoutprocedure.
Toperformthecheckoutprocedure,completethefollowingsteps:
Step1.Istheserverpartofacluster?
•No:GotoStep2.
•Y es:Shutdownallfailingserversthatarerelatedtothecluster.GotoStep2.
Step2.Completethefollowingsteps:
a.CheckthepowersupplyLEDs(see“Power-supplyLEDs”onpage139).
b.Turnofftheserverandallexternaldevices.
c.Checkallinternalandexternaldevicesforcompatibilityathttp://www.lenovo.com/
serverproven/.
d.Checkallcablesandpowercords.
e.Setalldisplaycontrolstothemiddlepositions.
f.Turnonallexternaldevices.
g.Turnontheserver.Iftheserverdoesnotstart,see“Troubleshootingbysymptom”onpage147.
h.Checkthesystem-errorLEDontheoperatorinformationpanel.Ifitislit,checkthelightpath
diagnosticLEDs(see“Lightpathdiagnostics”onpage133).
i.Checkforthefollowingresults:
•SuccessfulcompletionofPOST(see“POST”onpage143formoreinformation)
•Successfulcompletionofstartup,whichisindicatedbyareadabledisplayofthe
operating-systemdesktop.
Step3.Isthereareadableimageonthemonitorscreen?
•No:Findthefailuresymptomin“Troubleshootingbysymptom”onpage147;ifnecessary,see
“Solvingundeterminedproblems”onpage161.
•Y es:RunDSA(see“RunningDSAPrebootdiagnosticprograms”onpage145).
–IfDSAreportsanerror,followtheinstructionsinAppendixC“DSAdiagnostictestresults”on
page989.
–IfDSAdoesnotreportanerrorbutyoustillsuspectaproblem,see“Solvingundetermined
problems”onpage161.
Diagnostictools
Thefollowingtoolsareavailabletohelpyoudiagnoseandsolvehardware-relatedproblems.
•Lightpathdiagnostics
Uselightpathdiagnosticstodiagnosesystemerrorsquickly.See“Lightpathdiagnostics”onpage133
formoreinformation.
•Eventlogs
Theeventlogslisttheerrorcodesandmessagesthataregeneratedwhenanerrorisdetectedforthe
subsystemsIMM2,POST,DSA,andtheserverbaseboardmanagementcontroller.See“Eventlogs”on
page141
formoreinformation.
Chapter4.Troubleshooting131