Lenovo System x3500 M4 - Hard Disk Drive Problems; Hypervisor Problems

Table17.GPU/VGAadaptersymptomsandactions
SymptomAction
SeeingtheY ellowBandorthe
SLOTERRLEDislitupinthe
slotduringtheinstallationof2x
nVIDAK20c.
1.EnablePCI64bitresource.
2.ChangetheoptionROMexecutionorder(slot5➙slot7➙slot2)ifyou
operateinLegacymodeonlyOS.
Thesystemhangedorseeing
YellowBandinslot7or
novideooutputduringthe
installationofnVIDAQseries
orKseries.
DisablePCI64bitresource(exceptfornVIDAK20c).
Harddiskdriveproblems
•FollowthesuggestedactionsintheorderinwhichtheyarelistedintheActioncolumnuntiltheproblemis
solved.
•Ifanactionstepisprecededby'(Trainedtechnicianonly)',thatstepmustbeperformedonlybyaTrained
technician.
•GototheIBMsupportwebsiteathttp://www.lenovo.com/supporttocheckfortechnicalinformation,
hints,tips,andnewdevicedriversortosubmitarequestforinformation.
Table18.Harddiskdrivesymptomsandactions
SymptomAction
Notalldrivesarerecognizedby
theharddiskdrivediagnostic
tests.
Removethedrivethatisindicatedbythediagnostictests;then,runtheharddisk
drivediagnostictestsagain.Iftheremainingdrivesarerecognized,replacethe
drivethatyouremovedwithanewone.
Theserverstopsresponding
duringtheharddiskdrive
diagnostictest.
Removetheharddiskdrivethatwasbeingtestedwhentheserverstopped
responding,andrunthediagnostictestagain.Iftheharddiskdrivediagnostictest
runssuccessfully,replacethedrivethatyouremovedwithanewone.
Aharddiskdrivewasnot
detectedwhiletheoperating
systemwasbeingstarted.
Reseatallharddiskdrivesandcables;then,runtheharddiskdrivediagnostic
testsagain.
Aharddiskdrivepassesthe
diagnosticFixedDiskTest,but
theproblemremains.
RunthediagnosticSCSIFixedDiskTest(see“RunningDSAPrebootdiagnostic
programs”onpage145).
Note:ThistestisnotavailableonserversthathaveRAIDarraysorserversthathave
SATAharddiskdrives.
Hypervisorproblems
•FollowthesuggestedactionsintheorderinwhichtheyarelistedintheActioncolumnuntiltheproblemis
solved.
•Ifanactionstepisprecededby'(Trainedtechnicianonly)',thatstepmustbeperformedonlybyaTrained
technician.
•GototheIBMsupportwebsiteathttp://www.lenovo.com/supporttocheckfortechnicalinformation,
hints,tips,andnewdevicedriversortosubmitarequestforinformation.
Chapter4.Troubleshooting149