Completethefollowingsteps:
1.ChecklogforaseparateerrorforanassociatedPCIedeviceandservicethaterror.
2.CheckIBMsupportsiteforanapplicableservicebulletinorfirmwareupdateforthesystemor
adapterthatappliestothiserror.
3.(TrainedServicetechnicianonly)Replacethesystemboard.
•S.680B8[S.680B8]InternalQPILinkFailureDetected.
Explanation:InternalQPILinkFailureDetected
Severity
Error
UserResponse
Completethefollowingsteps:
1.CheckIBMsupportsiteforanapplicableservicebulletinorfirmwareupdatethatappliesto
thiserror.
2.Inspectprocessorsocketforforeigndebrisordamage.Ifdebrisisfoundremovedebris.
3.Iferrorrecurs,orsocketdamageisfound,replacethesystemboard(TrainedServicetechnician
only).
4.(TrainedServiceTechnicianOnly)Replacetheprocessor.
•S.680B9[S.680B9]ExternalQPILinkFailureDetected.
Explanation:ExternalQPILinkFailureDetected
Severity
Error
UserResponse
Completethefollowingsteps:
1.CheckIBMsupportsiteforanapplicableservicebulletinorfirmwareupdatethatappliesto
thiserror.
2.Inspectprocessorsocketforforeigndebrisordamage.Ifdebrisisfoundremovedebris.
3.Iferrorrecurs,orsocketdamageisfound,replacethesystemboard(TrainedServicetechnician
only).
•W.11004[W.11004]AprocessorwithinthesystemhasfailedtheBIST.
Explanation:ProcessorSelfTestFailureDetected
Severity
Error
UserResponse
Completethefollowingsteps:
1.IftheProcessororfirmwarewasjustupdated,checkIBMsupportsiteforanapplicableservice
bulletinorfirmwareupdatethatappliestothisProcessorerror.
980Systemx3500M4InstallationandServiceGuide